Together, we will grow up.

News & Information

BINGO Wellness Tip of the Week

Thursday, May 17th, 2012

May 17, 2012

This week’s BINGO wellness tip from Dr. James Madison, Cardiologist at Minneapolis Heart Institute-Brainerd Lakes:

 Not all fats in your diet are equal.

There are many cooking oils and fats on the market.  Choosing one may be difficult with choices of saturated, nonsaturated, polyunsaturated and trans fatty acids.

  • Choose liquid oils that are high in monosaturated fat such as canola oil, olive oil and peanut oil.
  • Trans fats can raise levels of LDL (bad) cholesterol and decrease levels of HDL (good) cholesterol in the blood.  Avoid foods that list partially hydrogenated oils in the ingredients.
  • Trans fatty acids are often found in foods with processed oils such as margarine, snack foods and baked goods.

According to the American Heart Association, no more than 30 percent of your total calories should come from fat.  For more information, see http://www.yalemedicalgroup.org/stw/Page.asp?PageID=STW037661

 How are you Winning with Wellness?

  1.  Visit our BINGO web page  to offer feedback on this fun new wellness campaign and sign up for some great quarterly prizes. 
  2. Send a photo or video clip of yourself or your family doing a BINGO wellness activity. Email photos/videos to healthyliving@riverwoodhealthcare.org

New CFO joins Riverwood

Thursday, May 10th, 2012

Riverwood Healthcare Center is pleased to welcome Kent Dumonseau as Chief Financial Officer (CFO).  He joins Riverwood’s management team and will oversee fiscal management for the hospital and clinics as well as participating in overall strategic planning and administrative operations.

“Kent brings to Riverwood a great deal of expertise in financial management and rural healthcare practices and procedures that is a terrific asset to our management team,” says Michael Hagen, Riverwood CEO.  “His past experience auditing Riverwood’s financial statements and communication with our management and finance staff has given him a thorough knowledge of the financial issues affecting our health system.”

Dumonseau is joining Riverwood Healthcare Center after a 15-plus year career as a CPA with McGladrey & Pullen, LLP.  Previously, he was a Director with McGladrey, specializing in providing assurance and consulting services to many critical access hospitals throughout Minnesota and Wisconsin, including Riverwood.  Kent has worked with the accounting, finance and management staff at Riverwood for approximately 15 years.

Dumonseau holds a Bachelor of Science degree in accounting from the University of Wisconsin, Superior. He is a member of the Minnesota Society of Public Accountants and the Healthcare Financial Management Association.

“I believe my long-standing relationship with the accounting, finance, and administrative staff at Riverwood, as well as the in-depth knowledge of Riverwood’s finances will serve me well in my new role as CFO,” Dumonseau says. “I will bring the best practices I have observed and helped develop while working with many other critical access hospitals in the region. The network of healthcare finance individuals I have the pleasure of being part of will also serve as an additional source of new ideas and innovations in this ever-changing healthcare environment.  I look forward to becoming an integral part of this great organization.”

A native of Superior, Wisconsin, Dumonseau enjoys family activities with his 12-year-old daughter and 6-year-old son and golf and fishing.

 

Riverwood celebrates National Hospital Week

Wednesday, May 9th, 2012

A hospital is more than a place where people go to heal, it is a part of the community that fosters health and represents hope. From providing treatment and comfort to the sick, to welcoming new life into the world, hospitals are central to a healthy community.

That’s the message for the 2012 National Hospital Week theme “Making Miracles Happen.” The event theme is the centerpiece of a promotional campaign aimed at uniting health care facilities across the country during the May 6–12 celebration.

“National Hospital Week, first and foremost, is a celebration of people,” says Michael Hagen, Riverwood CEO. “We’re extremely proud of each member of our staff and we recognize the important role they play in extending a sense of trust and caring to our patients and our communities.”

National Hospital Week dates back to 1921 when it was suggested by a magazine editor who hoped a community-wide celebration would alleviate public fears about hospitals. The celebration, launched in Chicago, succeeded in promoting trust and goodwill among members of the public and eventually spread to facilities across the country.

Riverwood is recognizing the caring dedication and contributions of its healthcare professionals with a free lunch grilled by the management team this week.

Hospital care enhancements

The patient experience at Riverwood just got better. With the completion of the first phase of Riverwood’s hospital expansion project, 14 new single patient rooms and a larger birthing suites area and intensive care unit opened April 23. Additional renovations to enhance patient care will continue until May 2013.  Donations to support the hospital expansion project are still being sought through Riverwood Foundation’s Better Together Capital Campaign. If you would like to make a donation in honor of a Riverwood employee, contact Katie Nelson, Foundation manager, at (218) 927-5158.

Caring staff environment

Several employees comment on how long they’ve worked at Riverwood’s hospital and clinics and what they most enjoy about their jobs. A common theme is that they all like the friendly environment where people care about the patients and each other. 

 Chris Barnaby, licensed practical nurse
7 years
There is a great team atmosphere at the McGregor clinic. Everyone works well together to give the best patient care possible.

Mary Belz, registered nurse
8 years
In my position as nursing supervisor at the hospital, I get to experience a variety of patients with multiple needs and my days are always exciting. I really appreciate my coworkers as they make my job so worthwhile.  

Lou Ann Carlson, Food Services manager
28 years
I enjoy working with all the friendly and supportive employees.

 Dr. Don Hughes, family physician
20 years
I most enjoy being part of the large team of friendly, caring employees who together provide the best care possible for our patients, and having a positive impact on our patients’ lives and health.      

 Shawn McCusker, pharmacist
13 years
The best part of my job here at Riverwood is the personal interaction I receive, from the people we take care of to the various providers for our patients, in hopes that their medication outcomes are positive.

Susan G. Komen for the Cure grant to Foundation

Thursday, April 5th, 2012

Grant will support Cuyuna Riverwood Breast Health Alliance

 Riverwood Foundation has received an $80,000 grant from the Minnesota Affiliate of Susan G. Komen for the Cure®. The award supports breast health education and awareness, community and patient education, screening and advanced diagnostics and individualized care through the Cuyuna Riverwood Breast Health Alliance (BHA) partnership between Riverwood Healthcare Center and Cuyuna Regional Medical Center.

Susan G. Komen for the Cure’s Mission Manager, Denise Blumberg-Tendle shared her enthusiasm for the project: “We are very excited about this grant and the work that can be achieved in our continued efforts to move ever closer to fulfilling the promise of Susan G. Komen for the Cure to save lives and end breast cancer forever by empowering people, ensuring quality care for all and energizing science to find the cures.”

BHA will use the grant monies for breast health awareness, community and patient education, and one-on-one consultation for breast cancer patients. The impact of this program is significant in that it will improve the delivery of breast health care services both in terms of quality and the availability of care from screening to diagnosis, treatment and beyond.

Jodie Johnson, interim executive director for Riverwood Foundation, says: “Susan G. Komen has been a key partner in promoting innovative programs to address breast health. We are pleased that they are once again investing in breast health services to ensure quality care for women in this region of Minnesota.”

The Cuyuna Riverwood Breast Health Alliance is an innovative partnership between neighboring healthcare organizations Riverwood Healthcare Center in Aitkin and Cuyuna Regional Medical Center in Crosby. In addition to one-on-one support from breast health care coordinators, the alliance offers expert screening and diagnostic care and expanded treatment options through its collaboration with the Virginia Piper Cancer Institute.

Riverwood Foundation was one of just 19 organizations statewide to receive funding from the Minnesota Affiliate of Susan G. Komen for the Cure. For more information on the local Breast Health Alliance, go to www.BreastHealthAlliance.org

Riverwood introduces new nurse service

Thursday, March 29th, 2012

Beginning April 10, patients calling Riverwood Healthcare Center’s clinics will have a new option for getting a quicker response to questions typically directed to their healthcare practitioners. Some of these requests include getting updated information on immunizations, routine lab orders, or reporting back on the effectiveness of new medications.

The Riverwood appointment line message will give callers two options. Press “1” if you want to schedule an appointment, or “2” if you want to speak with a nurse. A registered nurse will talk with patients about the purpose of their call and determine the action needed. The nurse can answer questions as appropriate and take care of getting a doctor’s approval for an order for standard lab tests. In some cases, the nurse may simply gather information for the patient’s primary care practitioner to return the call. However, in many cases, the need for a patient’s doctor or nurse practitioner to return a patient’s call will be eliminated.

“The goal of this new service is to improve the response time to our patients and give our healthcare practitioners more face-to-face time with patients,” explains Dr. Mark Heggem, Chief Medical Officer for Riverwood. “Our goal continues to be to offer the same personalized care and attention that our patients have come to expect from Riverwood.”

The new telephone nurse service, staffed by registered nurses who are knowledgeable of medical care issues, will be available through all three clinics in Aitkin, Garrison and McGregor Monday through Friday, from 8:00 a.m. to 4:30 p.m.  Even though the Garrison clinic has Saturday hours, the nurse service will not be available at this time.

“In addition, we expect that the new nurse service will free up time for our clinic receptionists to schedule appointments so there should be shorter hold times for callers,” adds Barb Fulton, manager of Riverwood clinics and outpatient services. “Other health systems are tapping nurses to assist healthcare practitioners with patient communication with good success and we are confident that the new service will work very well here too.”

Do not call to use the new nurse telephone service for emergency or urgent care. If you have urgent or emergency medical needs, continue to use Riverwood’s urgent care clinic or emergency room.  Riverwood patients who have medical questions and who want to know whether to seek medical care should continue to call the Nurseline at (800) 630-2200, where specially trained nurses can offer information.

Aitkin Women of Today contribute to capital campaign

Monday, March 26th, 2012

The Aitkin Women of Today have generously pledged $500 to Riverwood Foundation for the Better Together capital campaign. Pictured from left to right are Better Together campaign volunteer Bernie Roscoe, Aitkin Chapter Women of Today President Suzanne LaLond, and Interim Foundation Director Jodie Johnson.

Open House for first phase of hospital expansion

Thursday, March 22nd, 2012

Beautiful single hospital patient rooms with accommodations for family, a spacious area for chemotherapy with lots of natural light, and a larger refurbished area for cardiopulmonary and respiratory care services.

 These are new patient-centered features available at Riverwood Healthcare Center in Aitkin with the completion of the first phase of its hospital expansion and renovation project. The public is invited to help mark this milestone at an Open House on Wed., April 18, from 4:00 to 7:00 p.m.

 Stop in any time during the 3-hour period for a guided tour of the new areas, including the inpatient area with a larger intensive care unit and more private labor and delivery suites, a renovated rehabilitation/physical therapy department, and relocated respiratory therapy and cardiac rehabilitation department, and a new addition for chemotherapy and other infusion therapies.  Enjoy light refreshments and a chance to meet and greet several Riverwood physicians and other healthcare professionals.

 An added attraction for both children and adults will be a helicopter and an ambulance on site for tours, provided courtesy of North Air Care and North Ambulance.  

 “We are thrilled with the greatly enhanced healing environment that offers more privacy for patients and added space for family members,” says Riverwood CEO Michael Hagen. “This is a great chance to see what the patient-centered improvements look like and learn about the next phase of our renovations, which will reach completion in May 2013.”

 Riverwood Foundation has raised more than $1.5 million of its $2.2 million goal for the Better Together capital campaign it launched last May to support the hospital expansion project.

 “The caring response to our campaign from both individuals and organizations in Aitkin County and outlying areas has been simply outstanding,” says Jodie Johnson, interim director of Riverwood Foundation. “We are very grateful for every one of these gifts that are supporting high quality healthcare close to home.”

RSVPs for the open house are not needed.  To request information about the hospital expansion project or giving opportunities through the Better Together capital campaign, call Riverwood Foundation at (218) 927-5158.

Health Careers class begins

Friday, March 16th, 2012

AHS Health Careers students, seated from left, are Brittney Ince, Emily Hanson, Madi Benz, and Adam Burke; standing from left are Sabrien Anliker, Cassie Tetrick, Adam Dunbar, Drew Burke, Adam Carlson, Reba Pierce and Mikaela Kliewer.

On March 14, 11 Aitkin High School (AHS) students met at Riverwood Healthcare Center for an orientation to the Health Career Exploration curriculum, a joint partnership between Riverwood Healthcare Center and Aitkin High School. AHS juniors and seniors who participate in the program learn firsthand what career opportunities await them in the healthcare field.

Students must apply and acknowledge an interest in healthcare before being accepted into the program. This year’s 11-week program will run from March 14 through May 17.

“The curriculum is designed to introduce students to the wide variety of health field specialties available and to enlighten students about each specialty’s uniqueness, explains Janet Lindgren, Education coordinator for Riverwood. “In 2005, Riverwood won a prestigious Minnesota Hospital Association award for Health Careers and we have had over 140 students go through the program.”

Janet Lindgren, Education coordinator; Kristine Layne, chief nursing officer; and Laura Eisenbraun, Surgical Services manager, welcomed the students and advised them what to expect.

“This program continues to offer our students a valuable opportunity to explore health careers,” says Adam Carlson, AHS physical education and health instructor and instructor for the Health Careers curriculum.  “They will hear from a wide range of medical professionals as well as have an opportunity to observe a surgical procedure and other hospital services.”

This year—the ninth year for Health Careers—more than 30 exploration experiences have been scheduled with Riverwood professionals and/or departments.

2011 Riverwood Annual Report

Monday, February 27th, 2012

Riverwood Healthcare Center’s 2011 Riverwood Annual Report gives an update on initiatives to enhance quality of care, including several patient testimonials, and an overview of financials and donor support through Riverwood Foundation.

The report’s theme–“Together we will”—represents all the individuals and organizations that come together to bring the best in healthcare to the Northern Minnesota communities Riverwood serves.

Our key accomplishments for 2011 include:

  • Building for the future. We launched a $21 million hospital expansion and renovation project that is designed to enhance local healthcare services for years to come.
  • Focusing on quality of care.  We achieved accreditation from the Joint Commission, a designation that reflects high quality and safety standards for patients.
  • Collaborating to offer the best care locally. We continue to partner with other health systems, which helps ensure access to advanced specialty care close to home.

 “In the past year, we made great strides in improving what is already an excellent rural health system,” says Riverwood CEO Michael Hagen. “This is all made possible by an outstanding team effort from our medical staff and healthcare professionals, donors, board members and volunteers.”

For a printed copy of the 2011 Annual Report, contact Riverwood at pr@riverwoodhealthcare.org or (218) 927-5589.

New Riverwood Lab Manager

Friday, February 24th, 2012

Craig Ward, Lab Manager, Riverwood Healthcare

Riverwood Healthcare Center is pleased to welcome Craig Ward as Lab Manager. In this role, he oversees service to patients as well as the medical staff. Ward oversees a staff of 13 and three labs in Aitkin, Garrison and McGregor.

“Craig has a wealth of experience in both running labs and in management within healthcare,” said Mike Delfs, Riverwood chief operating officer. “He is a tremendous addition to our management team.”

Previously, Ward was director of clinical operations for Sibley Medical Center in southern Minnesota. Over the past decade, he has supervised medical labs and other medical services for various health systems in Brainerd, Mankato, St. Peter and Virginia. He holds both a bachelor of science degree in microbiology and a master’s degree in health administration, attending colleges in Montana and Wyoming, respectively. He is certified as a medical laboratory scientist.

“I was attracted to working here because of the robust amount of services offered for the size of the community,” Ward said. “At Riverwood, I feel like we are small enough to get to know our patients and big enough to serve most of their healthcare needs.”

Ward grew up just north of the Twin Cities in Andover and has been vacationing on Lone Lake in the Aitkin area for many years. He lives with his wife Jennifer, a physician assistant, in the Brainerd lakes area. They have three sons at home and a daughter who is in college.